FAQ

GENERAL QUESTIONS

WHAT DO YOU ACTUALLY DO?

DigitizeThis offers Responsive Web Design with Content Management Systems like WordPress & Concrete5 and creates multimedia presentations for digital signage. Additional services include web hosting.

WILL MY DATA BE CONFIDENTIAL?

Your data such as email addresses, artwork, order details, and any other information you provide, as well as the final product, will be concealed unless you request otherwise.

WHERE ARE YOU BASED?

London England UK.

DO YOU ALSO OFFER BRANDING & GRAPHIC DESIGN?

Yes! All projects start with branding and graphic design. DigitizeThis can create business cards, brochures, leaflets. See more.

WHAT IS DIGITAL SIGNAGE DESIGN?

You are well familiar with advertising on billboards and posters...it's static and non-interactive. Imagine having an LCD monitor in place of that paper poster... with an unlimited number of video, animation and design elements for you to make whatever you want. Imagine the possibilities. Find out more here.

DESIGN PROCESS

WHAT FILES DO YOU REQUIRE?

DigitizeThis prefers to create mock-ups from scratch using stock photography or from any available images you might have. PSD, PNG or AI files are more than welcome. Please contact me if your mockup is in a different format. Ensure that it is layered so that you get better quality sliced images. Font files would also be a bonus as well as accompanying screenshots of how your site might look on mobile devices as well as on bigger screens.

WHAT IF I NEED MY WEBSITE RE-SKINNED ?

Supply us with the site files to work with - html, css, images, javascript files, etc that are used to display your website. Some screenshots of the desired look of the pages are welcome, so as to ensure that the final markup is exactly how you intended it to be.

WHAT IF I HAVE NO LAYERED DESIGN FILES?

DigitizeThis is more than happy to create the code from scratch with images you have available. JPEG or PDF. I must hint that layered files are very essential. Flattened files offer a lot of restrictions.

WHAT CONTENT MANAGEMENT SYSTEMS DO YOU USE?

All sites created by DigitizeThis are implemented using either Wordpress or Concrete5.

PAYMENT PROCESS

DO YOU RECEIVE PAYMENTS UPFRONT?

DigitizeThis accepts only upfront payments but a 50% deposit is required before any work is done. The balance is paid at the end of the project. I will create the XHTML/CSS/Javascript for the first page and send it to you. Once you've reviewed the markup and you're satisfied with the design and code, I start cracking and you can complete the payment at the end of the project. Pretty straightforward.

DO YOU OFFER DISCOUNTS FOR RETURNING CUSTOMERS?

Yes! Of course. DigitizeThis has a standard discount scheme for any returning customers. Orders over £1500 per month will get you a 10% discount for the following month. I can also generate an personal discount scheme for  customers willing to commit to a long-term business relationship.

WHAT IS YOUR PAYMENT PROCESS?

PayPal® generally. Use the payment process on the DigitizeThis website which uses PayPal  - the safest payment system online or send the money via online banking. Our bank details will be on the invoices you receive.

DESIGN PROCESS

WHAT FILES DO YOU REQUIRE?

DigitizeThis prefers to create mock-ups from scratch using stock photography or from any available images you might have. PSD, PNG or AI files are more than welcome. Please contact me if your mockup is in a different format. Ensure that it is layered so that you get better quality sliced images. Font files would also be a bonus as well as accompanying screenshots of how your site might look on mobile devices as well as on bigger screens.

WHAT IF I NEED MY WEBSITE RE-SKINNED ?

Supply us with the site files to work with - html, css, images, javascript files, etc that are used to display your website. Some screenshots of the desired look of the pages are welcome, so as to ensure that the final markup is exactly how you intended it to be.

WHAT IF I HAVE NO LAYERED DESIGN FILES?

DigitizeThis is more than happy to create the code from scratch with images you have available. JPEG or PDF. I must hint that layered files are very essential. Flattened files offer a lot of restrictions.

WHAT CONTENT MANAGEMENT SYSTEMS DO YOU USE?

All sites created by DigitizeThis are implemented using either Wordpress™ or Concrete5®. If you need an ecommerce solution I can offer Magento Enterprise Edition integration. I can also integrate your Magento store into Wordpress or Concrete5 using Magento Connect or Virtual Store Showcase respectively.

TECHNICAL DATA

WHAT BROWSERS DO YOU SUPPORT?

Your code, design and mark-up will be tested in the most recent versions of the following webkit browsers bar one;

  •   Safari
  •   Mozilla Firefox
  •   Opera
  •   Google Chrome
  •   Internet Explorer 8+

 

WHAT ABOUT FLASH ?

DigitizeThis can embed Flash Files but do know that these will not work on most mobile devices.

DO YOU INTEGRATE DESIGNS INTO ANY CMS?

That is standard at DigitizeThis. DigitizeThis offers implementation and integration into WordPress, Concrete5 and Magento Enterprise edition. Should you require integration into other CMS like Drual or Joomla, please email me to find out if I can work with the CMS you require.

WHAT IS CMS?

CMS is an acronym for Content Management System. A Content Management System (CMS) is a bundled or stand-alone application that allows creation, publishing, managing, editing and modifying content on web pages as well as maintenance from a central interface. A CMS was designed to simplify the complex task of writing numerous versions of code and to make the website development process more flexible enabling users to centralize data editing. Web content includes text and embedded graphics, photos, video, audio, and code that displays content or interacts with the user. WordPress™ and Concrete5 are great examples.

WHAT IS CONCRETE 5?

Concrete5® is a content management system that is free and open source.5. When your website is built with concrete5, you can easily change content right from your web browser. When you see something you want to change, simply click edit and make your changes. It's that easy! To find out more click here.

WHAT IS WORDPRESS?

WordPress™ is a semantic personal publishing platform with a focus on aesthetics, web standards, and usability. It started out as a blog tool publishing platform and was popuar with online bloggers, but has evolved over the last few years into a powerful CMS tool.

WHAT IS MAGENTO?

Magento is the eCommerce software and platform trusted by the world's leading brands with powerful merchandising tools and a full feature admin control panel. Click here to find out more.

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